Support Portal
 

Spinning Rainbow Of Death with OS X

Sometimes customers may call and report that their entire Mac computer freezes when they connect to WiFi when using a Comtrend or Smart rg modem.

This is due to a bug in OS X 10.6.8 and earlier, that is resolved in newer versions.   It is a well documented issue online.

To fix this problem you can either disabled IPv6 on the Mac in the Network settings.  Another option is to disable IPv6 within the modem.

Spinning-wheel-of-death

Leave a Reply

Your email address will not be published. Required fields are marked *