Support Updates Reminder: Add @hay.net to the username when programming PPPoE for Bell Wholesale customers By Marcel July 7, 2016 July 7, 2016 Bell Wholesale customers fail to authenticate if we do not put @hay.net at the end of the username. Be sure to put it in for all Bell Wholesale users when reprogramming PPPoE. WiFi Speed Slower Than Hardwired TV Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *CommentName* Email* Website Save my name, email, and site URL in my browser for next time I post a comment.