Support Portal
 

E-mail Settings

@hay.net

Server Type: IMAP
Incoming Server: mail.hay.net
Incomming Port: 993
Incomming Security: SSL/TLS
Outgoing Server: smtp.hay.net
Outgoing Port: 587
Outgoing Security: STARTTLS
Username: (first part of email before @hay.net)
Password: (your email password)

POP3 is available but not recommended as it doesn’t offer full visibility of all the folders, most importantly the Junk folder where spam is automatically redirected. Users with POP3-only functionality may have issues with their mailbox filling up without their knowledge.

@ezlink.ca

Sending from ezlink.ca is 25MB max if anyone ever asks so probably around 16-20MB or so plus the overhead.

Sending mail
protocol     SMTP
hostname     smtp.ezlink.ca
port     587
security required: STARTTLS
authentication  required
username: first part of email before @
password:     whatever their password is

Recieving mail
protocol     IMAP
hostname     mail.ezlink.ca
port     993
security  required: SSL/TLS
authentication required
username     first part of email before @
password     whatever their password is

POP3 is available but not recommended as it doesn’t offer full visibility of all the folders, most importantly the Junk folder where spam is automatically redirected. Users with POP3-only functionality may have issues with their mailbox filling up without their knowledge.

Webmail access
URL     https://webmail.ezlink.ca
username     first part of email before @
password     whatever their password is

For Domains Hosted on linux1.hccl.net,

host2.hay.net, host1.hay.net

Secure SSL/TLS Settings
Username:  User’s full e-mail address
Password:   Use the email account’s password

Incoming Server:     mail.[their domain here]

IMAP Port: 993  with SSL
POP3 Port: 995  (try to use IMAP)

Outgoing Server:     mail.[their domain here]

SMTP Port: 587
Authentication is required for IMAP, POP3, and SMTP.