For customers who ask about maxing out their speed for their DSL line please check the category items in P&S. If it says DSLMAX then they have already been maxed out and no further speed increases are available.
If it does not show DSLMAX then they may be able to get faster speeds of some sort. Please just escalate a ticket if the customer is interested in a DSL speed increase and they are not already on DSLMAX. Then we will check and get back to them.