Clear Teams cache in Windows If Teams is still running, log out, right-click the Teams icon in the taskbar, and then select Quit. Open the Run dialog box by pressing the Windows logo key +R. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK. Delete all files and folders in the %appdata%\Microsoft\Teams directory. Restart Teams …
Email oncall@msctv.ca Kyle Laporte, Network Analyst Desk 226-302-2342 Cell 705-562-0953 klaporte@msctv.ca Mark Wolfkamp Desk 226-302-2431 x 2344 Cell 519-274-4986 mwolfkamp@msctv.ca Michael Hawkes, General Manager Desk 226-302-2341 x 2351 Cell 519-635-9017 mhawkes@msctv.ca
From time to time, the employee is expected to perform duties outside of regular working hours and will be allowed to bank that time on a one-to-one ratio when time and workload permits. Support Staff A normal week work consists of a maximum of 40 hours in a 7 day …
Timesheets can be accessed at: https://pay.my-support.ca/ Click on Pay Period Review, then enter your time. If you work on a stat holiday, enter your time only in the OT column. If you are off on a stat holiday, leave it blank and the Payroll Supervisor will enter your time for …
Starting 8 AM Shifts You are expected to be logged into Teams, VPN’s, iVue, and all your apps and set to online before 8 AM. 8 AM – 8:30 AM will be used to prep for the day. This includes ticket status updates, reviewing all tickets, checking voicemails, and entering …
Vacation Requests can be made through the my-support.ca website: https://pay.my-support.ca/ Click on Calendar, then double click on the date you would like to request. Fill the details and after the vacation time is approved / denied you will be notified.
The current AMP Policy Manual can be found in Sharepoint at this link: https://ampmysupport.sharepoint.com/sites/ampsharepoint/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fampsharepoint%2FShared%20Documents%2FSupport%20Policies%2F2022%20AMP%20Policy%20Manual%2Epdf&parent=%2Fsites%2Fampsharepoint%2FShared%20Documents%2FSupport%20Policies
If you are not going to be able to make your scheduled shift due to being sick, an e-mail should be sent to sick@ampsecurity.ca with the details. Regular Weekday Shifts If you are the only person starting at the beginning of the day, or are scheduled for the last shift …