This is just a friendly reminder regarding testing for faster speeds. To get close to 100Mbps users will need to be either Hardwired or using 5GHz. Some 2.5Ghz Wireless N devices will get close too, but they usually will be lower. If a hardwired computer is not getting full speed …
@hay.net and @ezlink.ca emails this morning were delayed until after 8:45AM. After this time emails started going through the queue for delivery. Appears to be a bug that effected many companies across the planet using clamav this morning. https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=888484
There was at least one power flicker in Grand Bend about at around 7:35.
Summary This is general information that relates to all config files for all Smart RG and Comtrend. Version 1.1 Jan 25, 2018 This version fixes a bug that we called “PPPoE Delayed Login”. Issue was due to the placeholder u and p failing PPPoE authentication when the modem first synced …
This morning we were getting NOMS errors and the equipment list was not loading. I emailed Clear Cable and it seems it has all of a sudden cleared up without them doing anything. So now we need to keep an eye on it. If you have this error or any …
EOL Modems There are a number of older modems that are still out there functioning fine however some of these modems have had one power surge to many. Customers may call in with no sync or intermittent troubles with some of these older modems: Comtrend 5361T Paradyne Zhone Thompson Speedtouch …
163.182.253.81 Use this if you get someone who is having DNS issues. Then start a screen connect and call into 236-4400.
We are implementing a DNS firewall that will help to block users visiting sites that are known to be phishing sites or sites that are infected with malware. Hopefully the customer doesn’t insist on visiting the Malware/Phishing site but in the rare chance of a false positive they may contact …
Update: I was confused – we do already have the IR extenders for Cable TV remotes. We do not have RF remotes\extenders. We did not have these previously however now we do! We have the IR extender for them. A IR eye with a cord that connects to the STB. …
We received a message that Spike and BET will be coming offline on December 31st. At this point it is still up but it could go offline anytime.