At least ABC NBA and CBS HD had pixellation over the weekend and into this morning. Other channels may have also been effected by the fix. Mark@MSC has been made aware and the issue has been resolved as of this morning.
The old website had a mailto:assist@hay.net link to email support however many users did not have email set up on their device so the link did not work for them. The new website has replaced this with a Online Trouble Reporting form that gets emailed directly to assist@hay.net to solve …
Initially we decided to hide webmail login on tablets, phones and other smaller devices. This was because our Round Cube webmail client is not mobile friendly. Turns out some people use it anyway. So we’ve added it back in. They will just need to scroll to the part of the …
New website will be live soon. DNS updates have been applied so we are just waiting for them to propagate. Please let us know if there are any issues or anything.
IPTV Weather Network stuff reset in Ripley. It will be about 2h to fully synchronization. Right now it is showing “coming up Your local weather”.
Any issues with customers who have a second Calix 844E set up in WAP mode can be escalated to have the 844E changed to a 804Mesh. In some cases a switch will also be installed if they need to hardwire multiple devices. Do not spend any time troubleshooting these cases …
Privacy features for your protectionSymantec CA Distrust From https://planet.mozilla.org/ Due to a history of malpractice, Firefox 64 will not trust TLS certificates issued by Symantec (including under their GeoTrust, RapidSSL, and Thawte brands). Microsoft, Google, and Apple are implementing similar measures for their respective browsers.
To continue to use RSS feeds in Firefox you now need an addon and they will likely all need to be ‘re-created’. Annoying decision but at least there is a work around. This document https://support.mozilla.org/en-US/kb/live-bookmarks-migration says it will create a backup file on your desktop that includes your live bookmarks, …