Clear Teams cache in Windows If Teams is still running, log out, right-click the Teams icon in the taskbar, and then select Quit. Open the Run dialog box by pressing the Windows logo key +R. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK. Delete all files and folders in the %appdata%\Microsoft\Teams directory. Restart Teams …
From time to time, the employee is expected to perform duties outside of regular working hours and will be allowed to bank that time on a one-to-one ratio when time and workload permits. Support Staff A normal week work consists of a maximum of 40 hours in a 7 day …
Timesheets can be accessed at: https://pay.my-support.ca/ Click on Pay Period Review, then enter your time. If you work on a stat holiday, enter your time only in the OT column. If you are off on a stat holiday, leave it blank and the Payroll Supervisor will enter your time for …
Starting 8 AM Shifts You are expected to be logged into Teams, VPN’s, iVue, and all your apps and set to online before 8 AM. 8 AM – 8:30 AM will be used to prep for the day. This includes ticket status updates, reviewing all tickets, checking voicemails, and entering …
Vacation Requests can be made through the my-support.ca website: https://pay.my-support.ca/ Click on Calendar, then double click on the date you would like to request. Fill the details and after the vacation time is approved / denied you will be notified.
The current AMP Policy Manual can be found in Sharepoint at this link: https://ampmysupport.sharepoint.com/sites/ampsharepoint/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fampsharepoint%2FShared%20Documents%2FSupport%20Policies%2F2022%20AMP%20Policy%20Manual%2Epdf&parent=%2Fsites%2Fampsharepoint%2FShared%20Documents%2FSupport%20Policies
If you are not going to be able to make your scheduled shift due to being sick, an e-mail should be sent to sick@ampsecurity.ca with the details. Regular Weekday Shifts If you are the only person starting at the beginning of the day, or are scheduled for the last shift …
https://ampmysupport.sharepoint.com/:b:/s/mysupportteam-AMPBenefits/EQ0ORtQtSklElFjasNcmZjwBtHWbTyqfYCLzC8795JXJKw?e=fIAV10 Team members are encouraged to take advantage of items in their benefits package. In our fast past, high demand, stressful job atmosphere, consider maxing out some of your de-stressing related benefits such as massage throughout the year. You can log into your Equitable Life of Canada Health account at: …
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AMP Business Office 519-263-2677 info@ampsecurity.ca Security Response Centre 1-800-333-7721 ———- Support (Hay) 519-236-4500 assist@hay.net Support (TCC) 519-606-2090 assist@tcc.on.ca Support Hours: Monday to Friday 8:30 AM – 10:00 PM Saturday & Sunday and Stat Holidays 9:00 AM – 5:00 PM