Category: Resolved Issues

Mail is getting delayed, deferred, or rejected when @hay.net users send to @yahoo.ca or related domains. We have clocked some @hay.net accounts and cleared the SPAM out of the mail queue. Will take time for the mail reputation with Rogers/Yahoo to improve and messages start to go through.  Tickets can …

Update: Between Goshen St to Spruce Villa is effected. Repair will be 4-5 hours.    

Sept 9: No longer receiving calls regarding this.     Ticket opened looking into why so many click tracker domains have recently been blocked. So far we have bypassed many.  Continue to follow the procedures to test and escalate when customers report websites not loading.