CC+ is no longer available now. They have not removed access to Support Cloud DME yet though so feel free to use that for Calix devices in the mean time.
Smart RG 505n, 515ac, 501n, and Comtrend 5374 and 5381u are no longer in CC+\DME
They have been moved to our new ACS. Soon as the bugs are all worked out I will be sending you all individual logins for the new NISC User Services System.
Soon Calix devices will also be moved over.
In the mean time call 4400 if you need anything checked, or do a screen connect if the modem is online.