We have identified the majority of Smart rg modems that are running this terrible software version and they have all been upgraded to the stable 2.5.0.8.
Version 2.5.0.6 has some serious issues such as
- randomly lock up completely and stop providing WAN Services such as PPPoE, MER, or IPTV
- requires frequent reboots to function
- sometimes even locks you out when logging in direct to the modem on site
- requires factory resets to even be able to log in
This software version requires immediate upgrade.
There may still be a few lingering out there on Paradyne DSLAM equipment where we do not have remote access. In these cases we will only know about them when the customer calls in to tech support.
If it is a Smart rg modem we want to make sure it is not running 2.5.0.6. If it is please call Marcel to see if it can be upgraded on the spot. If he is not available please send in a ticket.